ABTA Coronavirus advice for customers

Updated 10 March 2020

Cases of Covid-19 (Coronavirus) have been reported in a number of countries throughout the world. Although the overall volume of reported cases is very low, some destination authorities have introduced enhanced health measures, so it is very important that travellers follow the public health advice relating to a local destination that they are travelling to. Travellers should also keep up to date on local advice during their visit.

Travellers are advised to read the Foreign & Commonwealth Office (FCO) travel advice for the country they are travelling to, which includes entry requirements and a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website that provides specific travel health advice for countries.

As a precautionary measure, enhanced health screening procedures have been put in place at arrival and departure areas in many countries. Travellers should comply with these processes and take relevant preventative measures to reduce the risk of exposure.

Some countries have also introduced entry restrictions for people travelling from certain countries, travellers are advised to read the FCO travel advice and sign up to email alerts for the country they are travelling to, as these are subject to change at short notice.

Further information on Coronavirus, including advice on preparing for foreign travel and helping reduce the spread of the virus, is available from Public Health England and on the TravelHealthPro website.

We are monitoring the situation and should anything change we will contact customers directly.